Happy Customer Service Week

Customer service representatives
Customer Service Week (CSW) is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. CSW has been a nationally recognized event since 1992 when the U.S. Congress proclaimed it to be celebrated annually during the first full week in October.

Tips for celebrating Customer Service Week

  • Show your customer service team you appreciate them with a special meal or treat
  • If your organization’s dress code is typically business professional, give customer service team members a casual day
  • Write thank-you notes to customers

Thank you to our outstanding customer service teams for their dedication to always providing exceptional service to our agents and policyholders as well as to our partner agencies for their customer service excellence.